Q: How do I participate in an auction?
A: To participate, you’ll need to register an account on our website. Once registered and a payment method has been confirmed, you can bid on the piece featured on the homepage. Each bid must be higher than the previous one and is done so in $50 increments.
Q: Are there any reserve prices on the auctions?
A: Yes, each piece has a reserve price, which is the minimum price the piece can be sold for. This ensures the value of the art is respected.
Q: Can I see the piece in person before bidding?
A: As a sculptor working with one-off pieces, I don’t have a public gallery. However, high-resolution images and detailed descriptions are provided for each piece on the auction page.
Q: What payment methods do you accept?
A: We accept various payment methods, including credit/debit cards, PayPal, and certain cryptocurrencies. Full details are provided in the invoice sent to auction winners.
Q: Is international shipping available?
A: Yes, we do offer international shipping. Please note that shipping times and costs may vary based on your location.
Q: What is your return policy?
A: Due to the unique nature of the pieces and the auction system, all sales are final. However, if the piece arrives damaged, please contact us immediately for assistance.
Q: How can I be notified of upcoming auctions?
A: You can sign up for our newsletter through our website. We send notifications about upcoming auctions and any new pieces I’m working on.
Q: Are there any buyer’s fees or additional charges?
A: No, there are no additional buyer’s fees. The winning bid is the final price, excluding shipping costs.
Q: Will I automatically be billed once the auction has ended?
A: No, if you are the winner when the auction ends you will automatically be emailed an invoice. You can then choose what currency you would like to pay in. If you fail to pay or decide you no longer want the piece, the winner will then be declared the next highest bidder.
Q: How long after the auction will it take the piece to be shipped?
A: Once the invoice is paid and payment is confirmed your piece will be shipped within two business days. Expect to receive your piece within 1-2 weeks after payment depending on your location.
Q: What do I receive with the piece?
A: Every piece will come with a branded jewelry box, a polishing cloth, and any hand-drawn sketches if made during the creation process.